Everything included
Nine modules. One dashboard. No separate logins.
Every module below ships as standard with PracticeFlow — there's no separate add-on tier for safeguarding, or medicines management, or quality improvement. Your team logs in once and sees everything relevant to their role.
Module 01
CQC readiness
PracticeFlow scores your practice or service live against all five CQC domains — Safe, Effective, Caring, Responsive and Well-led — so you always know where the gaps are, long before an inspector asks.
- A live percentage score per domain, updated as evidence is added
- Evidence and documents linked directly to the relevant domain
- A single view an inspector can be shown on the day, with nothing to assemble last minute
CQC areas progress
Summary of submissions
Module 02
Quality improvement
Track every audit and submission your service runs — staff surveys, infection control audits, clinical audits and more — with due dates, document uploads and clear ownership.
- Assign submissions to named staff members
- Automatic overdue and upcoming status, no manual chasing
- Document attachments kept against each submission for audit trail
Module 03
Health & safety
Certificates, risk assessments and equipment records in one list, each with a submission date, a renewal date and a responsible person — so nothing quietly lapses.
- COSHH and general risk assessments tracked alongside equipment certification
- Automatic "overdue" and "submitted" status per record
- Document storage against every certificate
Summary of certifications
Complaints & significant events
Module 04
Complaints & significant events
Log complaints and significant events side by side, each categorised, risk-rated and assigned to a responsible person, with a due date and full document trail through to closure.
- Separate views for complaints and significant events
- Category filters and risk ratings for reporting and trend analysis
- Searchable history for every closed case
Module 05
Infection control
Cleanliness checks for rooms and equipment, each with a recurrence schedule and a named responsible person, so cleaning compliance is never just someone's memory.
- Weekly, monthly or custom recurrence per item
- Next-due dates calculated automatically
- One list covering equipment and every room in the building
Cleanliness checks — Room
Human resources
Module 06
Human resources
One record per staff member — joining date, appraisal history, certifications and their expiry — with a named HR lead your team can call or email directly from the same screen.
- Expiry dates flagged automatically before they become a problem
- Role and comment fields for context at a glance
- Document storage against every employee record
Module 07
Medicines management
MHRA safety alerts and drug and device recalls land directly in PracticeFlow, alongside your own medicines documentation, so nothing gets missed in a busy inbox.
- MHRA alerts with acknowledgement tracking
- Medicines risk assessments and related documents in one place
- Recurrence and next-due tracking for recurring reviews
MHRA alerts
Safeguarding leads
Module 08
Safeguarding
Named adult and child safeguarding leads, safeguarding alerts and a document trail, kept separate from general HR so escalation routes are always obvious to every member of staff.
- Direct contact details for both leads, visible to the whole team
- Alerts log with acknowledgement tracking
- Document library specific to safeguarding policy and training
Module 09
Financial management
Contracts and financial documentation with submission dates, due dates and a named financial lead, kept alongside the rest of your compliance record rather than in a separate finance system nobody else can see.
- Recurrence tracking for renewing contracts and agreements
- One point of contact listed for financial queries
- Searchable document store for financial records
Financial management
Your Financial Management Lead is listed here, with contracts and documents searchable in one table — title, submission date, due date and recurrence.
Also included
Performance reporting and a policy library
Performance
A practice-wide view that pulls key numbers from every module together, so managers and partners can see trends over time rather than checking each area individually.
Library
A single, searchable home for policies and reference documents, replacing the shared drive folder nobody can quite navigate.
Ready to see it on your own data?
Book a short discovery call and we'll walk through the modules that matter most to your service.