For community pharmacies
Medicines alerts and compliance, without the manual chasing
Pharmacy teams already live and breathe medicines safety. PracticeFlow keeps MHRA alerts, staff training records, infection control checks and HR documentation together, so inspection evidence is a by-product of daily work rather than a separate task.
What pharmacy managers tell us
Alerts and admin compete with the counter for attention
MHRA alerts get buried
Safety alerts and recalls arrive by email alongside everything else, and acknowledging them properly is easy to forget in a busy shift.
Staff training records are hard to track
GPhC-relevant training and competency records for a rotating team of pharmacists and dispensers are scattered across paper files and shared drives.
Inspection evidence takes too long to pull together
SOPs, risk assessments and staff records need to be gathered manually whenever an inspection or audit is due.
How PracticeFlow helps a pharmacy
Built around the modules pharmacies rely on most
Medicines management
MHRA safety alerts and drug recalls tracked with clear acknowledgement, alongside your own medicines documentation.
Human resources
Training records and certifications for pharmacists, dispensers and counter staff in one place.
Infection control
Cleanliness checks for the dispensary and counter areas, with recurrence schedules built in.
Health & safety
Risk assessments and equipment certification tracked with automatic renewal reminders.
Complaints & events
Log and close out patient complaints and significant events with a full audit trail.
Financial management
Supplier contracts and financial documentation kept alongside the rest of your compliance record.
Talk to us about your pharmacy
Tell us about your team and current systems, and we'll show you what fits.